At Elm DataCenter we have observed the benefits enabled by detailed information collected or generated by our purpose built monitoring infrastructure. We feel this information should also be shared as appropriate with our customers thus enabling customers complete visibility into their assets and related data to the same degree that we in Elm DC utilize.
Understandably, many customers will have their own monitoring and inventory systems, as such Elm DC will scale in or out which resources our customers are interested in having us track for them.
We enable our customers to see overall facility status with metrics like temperature, humidity, power source, overall power characteristics (power factor, phase voltages, etc), network latency, for their own network utilization and more. Tightly coupled with this instrumentation is our trouble ticket and support system which enable us to produce reports and analysis over time that correlate instrumentation metrics with incidents.
We also provide advanced visualization to provide at a glance status overview information. Plus, we think it just looks pretty…